Last updated: May 2026 · Consumer education page · Editorial disclaimer
First American Home Warranty (First American) is a home warranty provider founded in 1984 and headquartered in Van Nuys, California. The company offers plan tiers commonly named Starter Plan, Essential Plan, Premium Plan, with a $75–$100 service fee typically charged per service call. We are not affiliated with First American Home Warranty; this page summarizes publicly available consumer feedback to help homeowners do their own research before purchasing or filing a claim.
Homeowners often search for "First American Home Warranty reviews", "First American complaints", or "First American Home Warranty phone number" to compare experiences before signing up. Below we summarize the themes that appear most often in publicly posted reviews and complaints.
The following are themes that appear in publicly available reviews and complaints on consumer sites such as the Better Business Bureau, Trustpilot, ConsumerAffairs, and Google. They reflect what some customers report — not a verified judgment about the company.
We do not accuse First American Home Warranty of wrongdoing. Many customers also report positive experiences with the same company. Always read the most recent reviews and the policy contract carefully before purchasing.
Most home warranty searches happen at one of three moments: (1) right after a sales call or mailer, (2) during a claim that didn't go as expected, or (3) at renewal time when the price changes. Searching for "First American complaints" or "First American reviews" is a normal consumer-research step — it does not mean a company is bad, only that homeowners want to compare their experience to others before deciding what to do next.
If you've already had a claim denied or are unhappy with your current plan, you have options: (a) escalate the claim through the company's formal dispute process, (b) file a BBB complaint or state attorney general consumer complaint, or (c) shop a different home warranty plan and start fresh. You can setup a new home warranty online today with no inspection required.
First American Home Warranty is a real, registered home warranty company that has been in business since 1984. As with any home warranty provider, customer experiences vary. Read the most recent reviews and the policy contract before purchasing.
Publicly posted complaints often involve coverage disputes, denied claims based on contract exclusions, scheduling delays, and disagreements at renewal. Some customers also report positive resolutions after escalating through the company's formal dispute process or the BBB.
You can file a complaint with the Better Business Bureau (bbb.org), with your state's attorney general consumer protection office, or with the Federal Trade Commission at reportfraud.ftc.gov. Keep written records of every claim, denial, and phone call.
Many homeowners compare two or three providers before deciding. You can get a free quote in minutes for a plan that starts at $99 today with no inspection required.
Looking up a phone number? Search any home warranty phone number or browse our full list of home warranty company reviews.
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